Alli is a registered nurse, with a post graduate certificate in paediatrics, working with children for 20 years. She has a background in surgical nursing and commenced as a redesign project officer in 2011, supporting the redesign hospital care program Losing Wait to improve patient flow through surgical services. Alli completed the ACHS Quality Improvement Lead program and Professional Health Systems Management Certificate.
Before you start an improvement project, there may be someone near you who can help you identify, implement, sustain and spread successful work.
Before you start an improvement project, there may be someone near you who can help you identify, implement, sustain and spread successful work.
Safer Care Victoria supports Improvement and Innovation Advisors in 32 participating health services (in 2019-20).
Consumer directed care means recognising, responding and acting upon the consumer’s perspective.
We engaged consumers, carers and the mental health workforce to learn how the consumer’s perspective of key assessment and planning components could direct care in Victorian mental health services.
Between May 2019 and April 2020, we undertook a scoping review of consumer directed care in Victorian mental health services. This included: