Skip to main content

Key messages

When a patient presents to an emergency department or urgent care centre, they should be given the best available information.

This updated fact sheet helps ensure clinicians and patients have access to easy-to-read information about different emergency conditions.

Give this fact sheet to your patients when discharging them from an emergency department or urgent care centre.

Please note that this guidance is currently undergoing review by Safer Care Victoria to ensure  the content is up to date. In the meantime, we recommend that you also refer to more contemporaneous evidence where possible.

Download our fact sheet to provide your patients with easy to follow guidance on otitis externa.

This fact sheet has the #withconsumers tick from the Consumers Health Forum of Australia

Otitis externa, also known as swimmer’s ear, is an inflammation of the ear canal skin. The skin that lines the outer ear canal becomes red and swollen due to infection by bacteria or fungus. This infection is very common and affects all age groups.

The outer ear canal is a short tunnel that runs from the ear hole to the eardrum inside the ear. It is lined with normal skin that contains hairs and glands that produce wax

Patient fact sheet

Get in touch

Clinical Guidance Team
Safer Care Victoria

Version history

First published: June 2019
Due for review: June 2022

Was this content helpful to you?