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Online training

Our online training helps health professionals build their quality and safety skills, knowledge, and practices. Register or sign in to access the modules and courses.

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What training we offer

Please note: You must register and log in to view the training modules below.

Patient safety and adverse events


Fundamentals of Adverse Patient Safety Event Reviews

Part 1: Human factors and systems thinking

Learn about what human factors and systems thinking are and how this can be applied to understanding and preventing adverse patient safety events.

Part 2: Human behaviour and safety culture

Learn about cognitive bias, human error, safety culture and Just Culture.

Part 3: Adverse Patient Safety Event Review Process

Learn about process of an Adverse Patient Safety Event Review.

Part 4: Sentinel events process

Find out about the SCV sentinel events program and understand the sentinel event review process.

Part 5: Engaging with impacted consumers

Learn about the role and importance of the consumer voice in the review process.

Learn more about patient safety

Serious Adverse Patient Safety Events (SAPSE) reviews

Understand the requirements to undertake a SAPSE review, as well as the relevant protections that cover those engaging in and participating in a review.

Maternal and Child Health (MCH) – Systems focused review

This module will take you through the use of the MCH systems focused review tool.

Open Disclosure and Statutory Duty of Candour

Introduction to Open Disclosure

This module will assist clinicians to understand the main principles of open disclosure, as outlined in the Australian Open Disclosure Framework (Framework).

Introduction – Statutory Duty of Candour

Understand the requirements of the Statutory Duty of Candour

Perspectives – Statutory Duty of Candour

Explore different perspectives of the Statutory Duty of Candour. Learn what SDC requirements and practice mean from the lens of consumers, clinicians and a lawyer.

Quality improvement

Please note: You must register and log in to view these training modules.


Introducing Quality Improvement

Learn about the Quality Improvement Timeline, using knowledge for improvement and the Model for Improvement (MFI).

Creating Aim Statements

Learn about the roles of an Aim Statement in a quality improvement project, and how to craft an Aim Statement for your improvement work.

Theory of Change and Driver Diagrams

Learn about the relationship between a Theory of Change and a driver diagram.

Clinical Governance and Quality Improvement

Learn about consumer partnership, risk management, and the Clinical Governance Framework.

Introduction to Partnering and Co-design in quality improvement

Introduction into the why and how consumers getting involved in your quality improvement journey leads to improved outcomes for all.

Basic Certificate in Quality and Safety (IHI)

Register for your free IHI Open School registration, to complete the Basic Certificate in Quality and Safety, which consists of 13 self-directed courses (17.75 total hours).

Partnering in health care

Please note: You must register and log in to view these training modules.


Introduction to Partnering and Co-design

This 3 hour (online and interactive) foundational course unearths some of the nuances of co-design and partnering approaches, and introduces SCV’s Partnering in Healthcare framework.

Innovation

Please note: You must register and log in to view these training modules.


Foundations of Medical Technology Innovation

Find out how to partner with us to create a safer healthcare system for all Victorians through MedTech innovation.

Contact us

If you have questions or feedback about our online learning, please email info@safercare.vic.gov.au.