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    Despite another challenging year for Victorian healthcare, there was also many achievements and improvements.

    The report highlights many positive outcomes, including:

    • our continued monitoring of patient safety risks, including health service reviews of 168 sentinel events, and 1,041 recommendations made for improvement 
    • our continued support of the Victorian Government's COVID-19 response by setting up a learning network to share knowledge and resources between Victorian health services staff, including more than 20 webinars attended by around 750 participants from 90 organisations
    • the beginning of the implementation of the 100,000 lives program to reduce harm in hospitals, ensure patients are cared for quickly in the right place, and reduce hospital admissions
    • the establishment of the Mental Health Improvement Program as recommended by the Royal Commission into Victoria’s Mental Health System
    • delivery of multiple workshops and learning sessions for 21 teams to help improve engagement with our healthcare worker wellbeing centre
    • our biannual healthcare safety and quality conference, GIANT STEPS, which had 800 in-person and nearly 400 online attendees.

    We welcome any feedback on our performance and this report to communications@safercare.vic.gov.au.

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