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Posted on 23 Sep 2024
Corporate information
Governance/leadership

Annual report 2023-24

Our annual report highlights our achievements and the initiatives with our partners to improve the quality and safety of healthcare for Victorians.

This year we launched the Victorian Cardiovascular Dashboard, providing health services with tools to benchmark performance and drive improvements in cardiovascular care. We have led significant initiatives such as Reducing Restrictive Practices in Mental Health, implemented innovative frameworks like the Zero Suicide Framework and promoted healthcare worker wellbeing through comprehensive support programs and partnerships. We have refreshed the Victorian Clinical Governance Framework so it is best practice and contemporary, and co-designed and piloted a parent escalation process as part of Safer Care for Kids.

We are privileged to act on behalf of all Victorians in making their healthcare experience safer and look forward to continuing this work into the future.

Read our annual report (2023–24) >

Annual plan 2024-25

Our annual plan 2024-25 details what we will deliver in the next year to achieve our vision of a safer healthcare system for all Victorians. Aligned to our strategic plan 2023-26, we’re focused on making an impact in 4 strategic priority areas, which will allow us to achieve our aim to co-create a consistently safe and continuously improving healthcare system for all Victorians.

We will deliver safety through:

  • leadership and reform – we will work locally at every level of the system to influence safety improvement

  • strengthening governance – we will drive tailored and scaled clinical governance practices

  • proactive monitoring – we will monitor the safety of our healthcare system to identify where we can improve the quality of care and prevent patient harm

  • effective intervention – we will proactively partner and support interventions that continuously improve the healthcare system.

We will continue to partner with consumers, healthcare workers, and a diverse range of stakeholders to deliver on our plan and co-create a safe and continuously improving healthcare system.

Read our annual plan (2024-25) >