Our 2023-24 annual report highlights our achievements and the initiatives we‘ve undertaken with our partners to improve the quality and safety of healthcare for Victorians.
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The report highlights many positive outcomes, including:
- significant initiatives such as Reducing Restrictive Practices in Mental Health, implementing innovative frameworks like the Zero Suicide Framework and promoting healthcare worker wellbeing through comprehensive support programs and partnerships
- a revised sentinel event guide and a new adverse patient safety event policy
- a refreshed Victorian Clinical Governance Framework that is best practice and contemporary, aligned with recent legislation reform and applies to all contexts in the Victorian health sector
- a comprehensive dataset of 36 metrics across 6 domains to serve as an early warning system for preventable harm
- the Victorian Cardiovascular Dashboard which provides health services with tools to benchmark performance and drive improvements in cardiovascular care
- better process and data security within the Consultative Council on Obstetric and Paediatric Mortality and Morbidity and the Victorian Perioperative Consultative Council to enhance the timely review of patient harm and death cases and facilitate system-wide learning
- piloting a central parent escalation process, empowering families, children and carers to voice unresolved concerns and receive timely responses from their health service
- projects to enhance medication safety and upskilling pharmacy technicians for the Victorian Community Pharmacist Statewide Pilot.