We undertake reviews of health services and multiple agencies with the purpose of improving the quality and safety of healthcare. We worked in partnership with 12 health services between January 2020 to February 2023. There were 5 reviews of acute health services provided by hospitals and ambulance services, 1 review of community services, 3 reviews of health programs, and 3 multi-service reviews.
This document summarises the key findings of the reviews and makes recommendations to improve safety and quality using the learning from good practises and errors in the healthcare system.
The findings and recommendations align with the Victorian Clinical Governance Framework.
- Leadership and culture
- Consumer partnership
- Risk management
- Workforce
- Clinical practice