Safer Care Victoria oversees independent bodies that review patient death and harm. These councils are:
You can see our other work improving healthcare in Victoria at Best practice & improvement. You may also be interested in our Learning Health Networks.
Are you interested in using your consumer experience and knowledge to help inform healthcare policy, activities and planning?
Work with us as a consumer advocate by helping to review serious incidents.
SCV and other government agencies have guidelines in place that encourage public organisations to pay consumer representatives for their time.
This section of the Safer Care Victoria website provides consumer-focused resources. Use the cards below to find out more.
Quality improvement is an important aspect of improving the Victorian healthcare system. To help drive improvement you can:
review and register for a quality improvement course
As the state's quality and safety improvement specialist, we have many resources to help you improve your healthcare service.
If you’re new to healthcare improvement, you may like to go to our Getting started page first. You may also like to see:
Health services must report certain serious injuries, deaths, safety incidents and other issues to us or the independent councils we support.
Reporting this information helps us understand systems and processes that work well. It also helps us to identify opportunities for improvements.
We share this data with health services to help them identify areas for enhancements. On this website we also:
The Albury Wodonga region colonoscopy recall is now complete, with our organisation identifying, contacting, reviewing and supporting close to 2,000 patients during the process.
In January, our investigation found that some colonoscopies performed or supervised by a surgeon in the Albury Wodonga region between 2018 and 2022 were incomplete, potentially compromising the accuracy of the resulting diagnoses. This prompted a recall process.
We’re excited to share our next strategic plan that will guide us over the next 3 years in providing a safer healthcare system for all Victorians. It sets an ambitious agenda towards a continuous reduction of avoidable harm and statewide scaling of evidence-based, outcome-focused improvements.
The strategy is underpinned by a new vision, aim and 4 strategic priorities to improve the safety of the healthcare system summarised in the diagram below.