During the COVID-19 pandemic, Safer Care Victoria (SCV) temporarily paused mandatory collection of the annual Quality Account (QA). This decision provided the opportunity to review its purpose and utility. Due to ongoing increased resourcing and regulatory pressures the review recommended that SCV permanently cease the mandatory requirement for all Victorian public health services and registered community health services to publish an annual QA and submit it to SCV.
Since the introduction of the QA in 2016, the calibre of reporting has been outstanding. We encourage Victorian health services and community health services to continue sharing quality priorities with their local communities in a manner that best suits the organisation.
Should you require further information please contact safety@safercare.vic.gov.au.
