Better health outcomes happen when consumers (and the people who support them) work together with health services and government.

We have a range of programs and resources to help health services provide a voice for consumers and engage them meaningfully in decisions and activities.

Partnering in healthcare framework
This framework helps health services improve healthcare and outcomes for Victorians by better involving patients and their families
A guide for health services
Engaging consumers will help you improve care and meet your accreditation requirements
A guide for government
How to engage consumers and bring the consumer perspective to key government decisions, activities and initiatives
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