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Key messages

When a patient presents to an emergency department or urgent care centre, they should be given the best available information.

This updated fact sheet helps ensure clinicians and patients have access to easy-to-read information about different emergency conditions.

Give this fact sheet to your patients when discharging them from an emergency department or urgent care centre.

Please note that this guidance is currently undergoing review by Safer Care Victoria to ensure  the content is up to date. In the meantime, we recommend that you also refer to more contemporaneous evidence where possible.

Download our fact sheet to provide your patients with easy to follow guidance on shoulder dislocation.

This fact sheet has the #withconsumers tick from the Consumers Health Forum of Australia

The shoulder joint is a ball-and-socket joint. The ball, at the top of the humerus (upper arm), fits into a shallow socket called the glenoid, which is part of the scapula (shoulder blade). This joint is very mobile but not stable. The ball is held into the socket by tissue that fits over the ball like a sock. This is reinforced by ligaments (fibrous bands) and muscles, which are the main stabilising features.

Patient fact sheet

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Clinical Guidance Team
Safer Care Victoria

Version history

First published: July 2019
Due for review: July 2022

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