Amanda is an endorsed enrolled nurse with post graduate diplomas in community case management and frontline management, now working in the quality and innovation field as an Improvement and Innovation Advisor. Her background includes working within the aged care sector both as a clinician and manager. During this time, Amanda developed a keen interest facilitating change that improved the lives of people living in residential care.
Carolyn is a registered nurse/midwife with qualifications in Women’s Health, Frontline Management and Health Systems Management.
Carolyn was the Nurse Unit Manager of Emergency, at the Royal Women’s for seven years. During her time as unit manager, Emergency established an early pregnancy assessment service as a stand-alone clinic, expanded the assessment centre (maternity) to a 24 hour / 7day a week service, and undertook the management of Admissions and the acute CASA crisis care unit within emergency.
Laura started her healthcare career as an Occupational Therapist (Bachelor and Masters of Applied Science) specialising in hand therapy. A six month secondment in the improvement team turned into a permanent role. She now forms part of the dynamic quality improvement and patient experience team at Melbourne Health.
Patricia has a clinical background as a physiotherapist and a Masters in Human Bioethics. She has worked in clinical, quality and redesign roles in a number of health services as well as working at the Department of Health and Human Services in quality roles.
At the Eye and Ear Patricia supports teams to undertake improvement activities and build capability in improvement across the organisation.
Katrina began her healthcare career as a registered nurse in medical, intensive care, emergency and care coordination roles. She completed a Graduate Diploma in Critical Care in 1999, a Diploma in Frontline Management in 2015 and worked as a nurse unit manager for eight years.
Leanne comes from a nursing background and specialised in intensive care, before moving into clinical education roles (graduate nurse and critical care) at Hamilton and South West Healthcare, Warrnambool. She completed a Master of Professional Education and Training in 2005, before moving into projects, then a quality coordinator role.
Simon was introduced to improvement science while working as a scientist at Kodak, by a talented and eccentric consulting statistician. He took the opportunity to learn and apply concepts including statistical process control, design of experiments, and statistical process modelling.
As an Improvement and Innovation Advisor, Jessica works alongside staff that have identified an area for improvement and coaches them to improve. She is currently studying Bachelor of Clinical Redesign through University of Tasmania.
Peripheral intravascular catheters (PIVCs) are one of the most common medical devices used in Victoria, yet there is widespread variation in practice regarding the management of these.
It has been estimated that 70 per cent of hospitalised people will have at least one PIVC inserted during their stay, and up to 69 per cent of these PIVCs are associated with some kind of complication.
The aims of the project were to:
Christian is an enrolled nurse with 19 years of clinical practice experience, mainly in the speciality area of geriatric evaluation and management. His health improvement career started as a champion for the NHS Productive Ward Series.